Your questions answered…
How does payment work?
Once your tour has been booked you’ll be re-directed to the deposit payment page in order to pay a
deposit of €30.00. The deposit payment is a standard €30.00 regardless of how many people are booking or which activity has been chosen. The deposit payment is taken through Paypal or credit card. The remaining balance must be paid in cash on the activity date at the start of your tour.
What’s the cancellation policy?
If you cancel your tour at least 7 days before your tour date then the €30.00 deposit will be fully refunded. If you cancel your tour with less than 7days to go but with at least 48hrs before your tour then we’ll refund you the €30.00 deposit in the form of a Cyprus Taste Tours gift voucher which will be valid for 2yrs from your original tour date. Unfortunately, if your cancellation request is received less than 48hrs before your tour start time then we are not able to refund you and your €30.00 deposit will be lost.
If you need to cancel because your dates / schedule or tour preference has changed then please contact us and we’ll try to accommodate you as best we can.
How much time in advance is needed in order to book a private or custom tour?
Normally we need notice of a tour request no later than 48 hours before the requested date however in the event of last minute requests, we will do our best to try and accommodate – so do get in touch!
Is all the food/wine included on the tour?
Yes! If you’re a culinary tour fan and have done this kind of thing before then you’ll know that food & wine tours can vary greatly. All of our guided tours and activities include everything stated within the tour description – e.g. door-to-door transport / entrance fees / tasting fees / lunch / drinks etc. Just check the tour description to find out exactly what each option includes. There should be no need to spend any extra cash during your time with us but it’s advised to bring some along as you’ll have the opportunity to buy traditional products and local wines at the fantastic prices!
Where do we meet for the food/wine tour?
Transport is included in all of our day tour experiences and we’ll meet you outside your hotel or specified location. If you have not requested transport for a walking tour then you will have to make your own way to the tour meeting point. Click here to see our meeting points. Once you’ve booked your city food tour you’ll receive a confirmation email with details and a map of the location.
Does the city tour start and finish at the same location?
Our city walking tours are likely to end at a different location than the meeting point but again it will be a well known spot and probably not more than a 5-10min walk from where we started. You’ll have the option to go off in your own direction or have your guide accompany you back to the starting point. If you are taking part in a day tour, you can specify a different drop-off point if required and we’ll try to accommodate your request.
How much walking is involved in the city tour?
During our city walking tours we’ll walk an approximate total of 3km / 2miles. This will be broken up by restaurant visits where you’ll be able to sit down and relax!
I’ve booked a day tour – what time will I be dropped off at my accommodation?
Every tour description has an estimated timeframe specified on the experience page. If you’re booking a full day tour then you should expect to be with us from morning until the evening. Our small group tours aim to give you a truly local experience and you might find that the tour could take an off-the-schedule stop or you end up spending extra time having coffee with a random village lady or visiting a pop-up festival that happened to be going on that day… it’s for this reason that we can’t give you a specific drop-off time. We recommend that you keep the full day free but of course, if you do have dinner plans or something else you need to get back to – just let us know in advance and the guide will make sure to keep to a plan in order to get you back on time.
For cruise passengers – we understand that the end time is non-negotiable so as long as you let us know what time your ship departs, then we’ll make sure you’re back with time to spare.
I’m vegetarian / vegan / gluten-free, can I take part?
If your group are the only participants and you all share the same dietary requirements then we can definitely arrange a delicious food tour that suits you! If it turns out that there are others also booked on the tour, unfortunately it’s unlikely the entire group will all have the same dietary requirements so you might have to miss out on some of the dishes but there should still be plenty to enjoy! Please specify any dietary requirements on your registration form so we can have it in mind and do our best to include dishes that work for you.
I don’t drink alcohol, what will be offered instead?
Many of our participants don’t drink alcohol or just prefer a non-alcoholic option. Just specify this on your registration form and we’ll arrange non-alcoholic traditional Cypriot drinks for you to try!
What if I have allergies or things I’m not able to eat?
The places we’ll be visiting are truly authentic and will cook recipes in the traditional way. If you’re not sure about ingredients included in a dish being ordered, you can ask your guide and they’ll be able to fill you in so foods that don’t suit your diet can be avoided. Also, if you have a food allergy or intolerance, you must specify the details in the notes section of the registration form.
How much food will we eat on the city food tour?
If you’re taking part in our Off The Eaten Track city walking food tour then you should expect to leave this tour comfortably full. This experience involves 5 stops where you’ll be offered food to eat. This would normally consist of… 1 starter stop (e.g. traditional platter / pastry / local sandwich etc.), 2 main dish stops (mini meze / mousaka / souvlaki etc.), 1 traditional products stop (nuts / honey / wine / sweets etc.) and 1 dessert stop (cake / pastry / chocolates etc.). All foods you’ll try will be traditional tastes and recipes local to Cyprus.
Do you offer hotel pick-up?
Yes! We can organise transport for any of our tours if it isn’t already included. Even if you’re in another town than the location you want to tour – just contact us with details and we’ll let you know what can be arranged. If transport is not included in your tour then there will be an additional cost.
What if it rains on the day I’ve booked my city walking food tour?
City tours will take place in most weather including rain! Just make sure you dress appropriately and don’t worry about umbrellas – we’ll provide those. Luckily, Cyprus has great weather and it only rains approximately 40days a year. A tour will only be cancelled if there have been severe weather warnings to ensure the safety of participants. In these cases, we’ll give as much notice as possible and an alternative tour date will be offered or customers can ask for a full refund.
What language will my tour guide be speaking?
Tours take place in English but our tour guides speak Greek too. If you would like a tour in another language, please contact us and we’ll see what we can arrange!
Can I bring my child/children?
Children are welcome on our food & wine tours! However, if you’re taking part in a city tour, please keep in mind that there is walking involved and if you’re taking part in a dinner tour then it is likely to finish around 9pm. We trust parents to decide whether the tour will be suitable for their child/children.
What if I am a sole traveller/booking alone – can I book a tour?
Yes. Solo travellers can join our scheduled group tours and in the unlikely event that we don’t have others booked on the experience then we’ll contact you to offer you an alternative option or a full refund.
Is there a waiting list when my requested date is fully booked or unavailable?
If you aren’t able to make any other date/tour and would really like to take part then please send us your contact details, the number of people hoping to attend and the tour & date you’d like and we’ll let you know should any spots become available.
If your questions haven’t been answered here, please do not hesitate to contact us.